Can you change a first impression? Dont be a Sam!
In this powerful episode, Terri Murphy offers strategies for navigating confrontational situations with grace and confidence—especially for women facing aggression in courtrooms, negotiations, or sales. Learn how to use emotional intelligence to stay in control, avoid escalation, and communicate with strength and clarity. Discover the difference between accommodation and collaboration, and how to use non-verbal cues, tone, and presence to lead with personal power.
